Wimmera Health Care Group is asking people who receive a Victorian Health Experience Survey to fill it out.
The surveys are sent at random by an external group to people who have attended the Emergency Department or been admitted at Wimmera Health Care Group.
Wimmera Health Care Group quality manager Leanne Seipolt said the survey provided invaluable feedback for the health care group.
"Patient satisfaction surveys can help us identify ways of improving our services and ultimately that translates into better care and happier patients," Mrs Seipolt said.
Mrs Seipolt said the surveys highlighted negatives and positives within health care organisations and didn’t take a long time to complete.
"The results can show a clear problem which helps us focus improvement or they can show satisfaction levels which can prove we are doing things really well," she said.
"We value all consumer feedback at Wimmera Health Care Group. The survey doesn’t take too long and a free reply paid envelope is included to return it."
Wimmera Health Care Group and the Department of Health and Human Services receive results from the survey quarterly.